Maxtang warrants these products to be free from defects in material or workmanship under normal user for a period of One (1) year from the date of purchase directly from Maxtang Sales executive or from an Authorized dealer of Maxtang products to the original end-user consumer.
Within this period, we will, at our sole discretion, commits to solving all the problems you find in the use of products.
This product support service will be provided to our end customers, starting with the actual purchase date.
This warranty does not apply to :
1.Indirect or punitive damages resulting from the improper use , external force majeure of the product by the user
2.Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship;
3.Damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes;
4.Damage caused by service performed by anyone who is not an authorized service provider of Maxtang; or
5.Damage to a product that has been modified or altered without the prior written permission of Maxtang.
For any return for repair, you will be responsible for, and pre-pay, all return shipping charges and shall assume all risk of loss or damage to product while in transit to us. We recommend that you use a traceable method of shipping for your protection.
Please contact our Authorized agents or email our Customer Service after-sales staff at [email protected]
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. Subject to applicable law, in no event shall our liability exceed the purchase price of the Hardware.
MAXTANG RESERVES THE RIGHT TO CHANGE THE TERMS OF ITS WARRANTIES AND REMEDIES WITHOUT NOTICE.